FAQ
HOW TO ORDER
1. Choose Your Watch
Explore our curated collection of luxury and limited-edition timepieces.
2. Secure Checkout
Complete your purchase through our encrypted and secure checkout system.
3. Fast Dispatch
Orders are prepared and dispatched within 24–48 hours.
Due to exceptionally high demand for selected limited-edition models, delivery may take up to 21 days in accordance with UK consumer regulations.
4. Tracked Delivery
Receive full tracking details and signature-on-delivery confirmation.
DELIVERY INFORMATION
Free insured UK delivery on all watches
Fully tracked and signed shipping
Secure luxury packaging included
Worldwide DHL / FedEx delivery available
ABOUT US
Based in London, we specialise in carefully selected luxury and limited-edition watches.
Our focus is simple:
authentic timepieces, secure delivery and a premium client experience.
SECURE PAYMENTS
We accept:
Visa
Mastercard
American Express
Apple Pay
Google Pay
All payments are processed through secure encrypted checkout systems.
RETURNS
We offer 14-day returns on unworn items in original condition and packaging.
To arrange a return, please contact our support team to receive a prepaid Royal Mail return label.
Refunds are processed within 1–7 business days after inspection.
PRIVACY POLICY
Your privacy is important to us.
We collect only the information required to process your order and arrange delivery, including your name, address, email and phone number.
Your personal information is never sold or shared with third parties outside of trusted delivery and payment providers.
All customer data is handled in accordance with UK GDPR regulations.
